Privacy Policy

HABOO is a kids bedding and home linen brand based in India. We sell kids bedsheets, cotton bedsheets, comforter sets, AC dohar sets, curtains, cushion covers, diwan sets and related home textile products through our website.

For privacy support, contact us at helphaboo@gmail.com or +91 90570 38919.

We may collect your name, phone number, email address, billing address, shipping address, pin code, city, order details, product preferences, payment status, support messages, review content, website browsing activity, device details, cart activity and checkout activity.

You may provide information when you place an order, create an account, fill a contact form, use an offer, contact us on WhatsApp, submit a review, request cancellation, replacement, refund or customer support.

When you visit our website, we may collect pages visited, products viewed, items added to cart, time spent on pages, device type, browser type, approximate location based on IP, referral source, ad interaction and checkout behaviour.

We use your information to process orders, confirm purchases, deliver products, share tracking details, support cancellations, replacements and refunds, verify COD orders, prevent fraud, improve product pages, send order updates, collect reviews and comply with legal, tax and accounting requirements.

Online payments are processed through secure third-party payment providers. HABOO does not store your complete card number, CVV, UPI PIN, net banking password or sensitive payment credentials. We may receive limited payment status and transaction details to process your order.

For Cash on Delivery orders, we may use your name, phone number, address and order details to verify and deliver your order. This helps reduce fake orders, wrong addresses, failed delivery and unnecessary courier movement.

To deliver your order, we may share necessary details with courier and logistics partners, including your name, phone number, shipping address, pin code, order number, package details and COD amount where applicable.

When you contact HABOO through WhatsApp, phone, email, contact form or social media, we may keep a record of the conversation to resolve your issue faster. This may include order number, product photos, unboxing video, complaint details or replacement request.

By submitting a review, photo, video or testimonial, you allow HABOO to display or use that content on our website, product pages, review section, ads, emails, social media or other brand communication. Please avoid sharing private child identity, school, address or sensitive details in public reviews.

HABOO may send order updates, delivery tracking, product launches, offers, cart reminders, back-in-stock updates, product care tips, review requests and support messages by email, SMS, WhatsApp, phone, website notification or advertising platforms.

Our website may use cookies and similar technologies to keep items in your cart, remember preferences, understand traffic, improve recommendations, measure marketing performance and show relevant ads or reminders. You can control cookies from your browser settings.

HABOO may use trusted third-party services such as Shopify, payment gateways, courier partners, SMS, email, WhatsApp providers, review apps, analytics tools, advertising platforms, customer support tools and social media platforms.

We do not sell your personal information. We may share limited information only for order processing, payment confirmation, delivery, returns, customer support, fraud prevention, marketing, analytics, legal compliance, tax and accounting records.

We take reasonable steps to protect customer information from unauthorised access, misuse, loss, alteration or disclosure. No online platform can guarantee 100% security, so customers should also keep their email, phone, login and payment details safe.

We keep customer information only for as long as reasonably required for business, legal, tax, accounting, warranty, refund, replacement, fraud prevention, support and record-keeping purposes.

HABOO sells kids bedding, but our website is meant to be used by adults, parents or guardians. We do not knowingly collect personal information directly from children. Parents should supervise children while using the internet.

You may contact HABOO to request access, correction, update, deletion where legally possible, withdrawal from promotional communication or support regarding privacy concerns. Some information may be retained for delivery, legal, tax, fraud prevention or dispute-resolution purposes.

If your phone number, email address or shipping address is incorrect, contact HABOO support as soon as possible. Once an order is shipped, address changes may not always be possible.

Our website may contain links to third-party websites, social media pages, payment pages, courier tracking pages or external platforms. Once you leave www.habooo.com, we are not responsible for the privacy practices of those platforms.

If you interact with HABOO on Instagram, Facebook, YouTube, Google, WhatsApp or other social platforms, your interaction may also be governed by those platform policies. We may use ad tools to show relevant HABOO content, offers or reminders.

HABOO may disclose personal information if required by law, legal process, government request, court order, tax authority, regulatory requirement, fraud investigation or to protect the rights, safety and property of HABOO, our customers or others.

Your information may be stored or processed through systems, servers, platforms, apps or third-party providers used by HABOO. These systems may be located in India or outside India depending on the technology provider.

HABOO may update this Privacy Policy to reflect changes in our website, services, legal requirements, technology, business practices or customer support process. The updated policy will be posted on this page.

For privacy support, contact us at:

• Email: helphaboo@gmail.com
• Call / WhatsApp: +91 90570 38919
• Location: Jaipur, Rajasthan, India
• Support Hours: Monday to Saturday, 10 AM to 7 PM

Please mention “Privacy Request” so our team can respond faster.

At HABOO, privacy is part of trust. We use customer information to deliver orders, support your shopping journey, improve your experience and serve Indian families better. We do not sell your personal information.